FAQ & Site Info

Terms of Service

SHIPPING POLICY AND RATES

Free Shipping:
We are now offering Free international shipping by Express Mail service on orders.

Shipping is one of the most important part of any online business. Shipping has to be efficient, low cost and safe. We have thrown a lot of resources and time in making the most efficient and cost effective Shipping System for our customers.
We use reliable courier services such as DHL, FedEx and UPS for standard shipments throughout the world.
All products are shipped from Pakistan. Shipping is calculated by weight of the ordered products.

We have introduced two shipping methods.
Note: The dress making time (2-3 weeks) is in addition to the shipping time.

1 Courier Service
By courier shipping method, orders are delivered worldwide within 4 working days once the parcel is dispatched. Parcels are shipped using couriers like DHL, FedEx or UPS. Order Tracking System is available.

2 Express Mail Service
In case of International Express Mail shipping, orders are normally delivered worldwide within 6-8 working days once the parcel is dispatched. Shipping cost is lower as compared to courier service. Order Tracking System is available in this method.

Custom Duty:
Most of the items are shipped as gifts and there is no custom duty on them. But in some countries, your order may be subjected to import duties and taxes. Any of the taxes, if applied, will be paid by the recipient at the destination.

Left at Door:
Residential shipments to USA & some other countries will be left at door if someone is not at home or no one answers the door bell. The courier service will not be able to provide signed confirmation of such deliveries.

For the safety of your parcel and to ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted. We will not be responsible for lost and stolen packages after being left at customer's address by the courier service.